What is amp?
The Application Management Program is 4th Wave’s outsourced service offering for companies wanting to improve their Salesforce environments. It allows small and medium business to continue to enhance, innovate and maintain their Salesforce environment at the speed of business.
As the old saying goes, “you don’t know what you don’t know” and holds very true to technology projects. Businesses have an idea of what they need to improve, but don’t know what the technology will do for them. The project teams work hard to understand the business and give you advice on additional features the system can help with. Everything is live, the system is running, and your support during the implementation is gone!
The work really begins after go live. The work that it takes to grow your company and its people come after the projects ends. We find that after 2 months, users will want changes and improvements throughout the system. This is where 4th Wave’s AMP comes in.
Support Levels
Every support level comes with a dedicated team of resources: CRM Manager, Salesforce Technical Architect, Business Analyst, and Salesforce Developer. Our various support levels are designed to be flexible and ensure you receive the level of Salesforce expertise you and your team require to maximize your Salesforce investment.